CABIN crew staff generally seem kind, polite and happy to help any passenger with a question.
However, a flight attendant has revealed that he and his colleagues lie to passengers all the time – and some of the fibs are purely to shut us up.
Dan Air took to website Confessions of a Trolley Dolly to share the top five lies he tells passengers during a flight.
1. “I’ll come back with more information as soon as I have some”
“Which will be sometime never”, he added.
Dan admitted he doesn’t normally return to passengers with new intel, even though he says he will.
He said: “If it’s a technical issue, do I look like a mechanic? Not in this outfit darling.
“A weather related delay? Well, I’m no meteorologist and sadly can’t work miracles and make the fog disappear or the snow melt.”
He then warned passengers there isn’t much point asking flight attendants questions about the journey, as they are normally last to know.
He said: “To be fair, your over-worked and under-paid crew are always the last people to know, so there’s really not much point asking us.”
2. “There’s no need to worry, our aircraft are completely safe”
While the plane is almost definitely completely safe, Dan admitted the cabin crew couldn’t say for certain that everything would run smoothly and nothing would go wrong.
He joked that passengers should ignore tape on the wings, the dodgy air conditioning and the broken seal around the door.
He said: “Just ignore the gaffer tape on the wing, the broken overhead lockers, the faulty toilet, the sink in the forward galley that keeps overflowing, the dodgy air conditioning units above row 31 and don’t even get me started on the broken seal around door 2L.
“Please don’t be alarmed when you discover that this aircraft is almost as old as Cher and has done more miles than the space shuttle.
“Our engineers are very handy with their toolboxes and can work miracles.”
Most read in News Travel
3. “We don’t have any of that left”
Frequent flyers will know how frustrating it is when you like the sound of a certain drink or snack, only to be told that there’s none left.
Well, prepare to be even more annoyed, as Dan revealed that flight attendants might just be lying because they can’t be bothered to go and get you what you want.
He said: “Well first of all, it depends what you’re asking me for. We may still have it, but it will be on the other trolley or all the way back in the galley locked in a cannister.
“So unless you get me in a very good mood – which doesn’t happen very often – I won’t be going to check for you.
“It’s probably best if you just pick something else.”
4. “This is perfectly normal”
It would be very unsettling for passengers to hear a noise and ask a flight attendant what it was, only for them to say they’ve never heard it before.
Which is why they put on a smile and tell you everything is fine.
Dan revealed that cabin crew often lie to passengers to keep them calm and to put on an illusion that everything is going to plan.
He said: “If it’s a strange noise, we may have never heard it before. If it’s a funny smell, we might never have smelled it. And if it’s really bad turbulence, it’s probably the worst we’ve ever experienced too.
“But no matter how scared we are, our perfect, pearly white smile never wavers.”
5. “I’m sorry”
For any passengers out there who have received an apology from a flight attendant – they probably didn’t mean it.
Dan admitted that a lot of the time, flight attendants apologise for things completely out of their control, purely because it makes the passenger feel better.
He said: “Fact of the matter is, whatever it is we’re apologising for, it probably isn’t our fault. So why should we apologise for it in the first place?
“But we do as it shuts you up. It makes you think that you have won and makes our life that little bit easier.”
Dan is not the only cabin crew member that gets frustrated with passengers during a flight.
A flight attendant revealed the four most annoying questions he always gets asked by passengers.
These are the things flight attendants really wish you’d stop doing – from handing over rubbish to poking them for attention.
And another flight attendant has revealed the one thing that passengers should never ask them during boarding.