A STARBUCKS barista has expressed her annoyance with customers who request a change to one of the chain’s menu items.
Danielle Sanchez, the barista, explained in a TikTok video that the swap is apparently not something they would normally do.
Dans le TIC Tac vidéo, Sanchez said she got back-to-back requests from customers who wanted to change the ingredients of Starbucks’ premade breakfast sandwiches.
“I need to know which Starbucks baristas are replacing the meats on the sandwiches,” elle dit.
“I had two different customers today ask if they could swap the sausage, egg, and cheddar — the sausage on there — for bacon, like it was something that we would normally do.
“So whoever’s allowing this, s'il te plait ne,” Sanchez said in the video.
The video has amassed more than 70,000 vues.
The barista usually makes videos on the app about her customer interactions.
Since the sandwiches are pre-made, adding an ingredient to one sandwich would likely ruin another pre-made entrée.
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“Lol seriously, I mean I’ll do it but I tell them they gotta buy both sandwiches,” one user said.
“I’m not taking apart a sandwich they didn’t pay for,” another person responded.
Other employees shared that some customers assumed that the coffee chain would fulfill the request because its competitors do, selon la sortie.
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Fast food places, like McDonald’s, apparently allow customers to fully customize their food.
The Sun requested comment from Starbucks on Friday regarding their policy when it comes to substitutions on their pre-made sandwiches.