I’m a Starbucks baristaworkers let customers change menu item & it’s annoying

A STARBUCKS barista has expressed her annoyance with customers who request a change to one of the chain’s menu items.

Danielle Sanchez, the barista, explained in a TikTok video that the swap is apparently not something they would normally do.

Danielle Sanchez made a TikTok video expressing her frustration with a swap requested by Starbucks customers

Danielle Sanchez made a TikTok video expressing her frustration with a swap requested by Starbucks customers信用: TIKTOK/ thehighbarista
She said she wants to know who is allowing the customers to make the change

She said she wants to know who is allowing the customers to make the change信用: 盖蒂图片社

在里面 TikTok 视频, Sanchez said she got back-to-back requests from customers who wanted to change the ingredients of Starbuckspremade breakfast sandwiches.

“I need to know which Starbucks baristas are replacing the meats on the sandwiches,” 她说.

I had two different customers today ask if they could swap the sausage, egg, and cheddar — the sausage on there — for bacon, like it was something that we would normally do.

So whoever’s allowing this, please don’t,” Sanchez said in the video.

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The video has amassed more than 70,000 意见.

The barista usually makes videos on the app about her customer interactions.

尽管 [object Window] does allow customers to customize their order online, they are only given the option to remove ingredients.

Since the sandwiches are pre-made, adding an ingredient to one sandwich would likely ruin another pre-made entrée.

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Other [object Window] employees commented on the video, sharing how they would handle the situation, as reported by the 每日点.

“Lol seriously, I mean I’ll do it but I tell them they gotta buy both sandwiches,” one user said.

“I’m not taking apart a sandwich they didn’t pay for,” another person responded.

Other employees shared that some customers assumed that the coffee chain would fulfill the request because its competitors do, according to the outlet.

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Fast food places, like McDonald’s, apparently allow customers to fully customize their food.

The Sun requested comment from Starbucks on Friday regarding their policy when it comes to substitutions on their pre-made sandwiches.

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