RYANAIR has cracked up social media users online with a witty response to an unhappy customer.
The airline clapped back at a woman’s jibe when she tweeté about the view from her allocated seat.
She posted a photo of herself sitting next to the blank interior side of the plane without a view.
Elle a écrit: “When you pay for a window and you get no window? Who is giving me the money back?"
But rather than bowing to Paula’s commands or apologising for the unexpected seat type, Ryanair replied with a cheeky comment a day later.
Le tweeter lis: “We sell seats, not windows, Paula.”
Under the banter of the caption, the airline shared a photo of an employee pointing to the flight booking system on a téléphone.
A closer screenshot shows a notification popping up over Paula’s selected seat clearly warning her there is no window.
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The joke sent Twitter into an uproar of laughter as 2,266 people retweeted their post and 55.8K liked it.
Several comments joined in the chuckles with more sarcasm.
L'un a demandé: “Fuming. Was just about to order a double glazed window from you.”
Un autre a commenté: “I’m with Ryanair on this one. If you pay four quid to fly to Benidorm straight from Grimsby Wetherspoons at 3am or six quid to some rural après que son ex mannequin de maillots de bain ait refusé de partir airport made of old shipping containers then you get what you pay for.”
Un troisième a écrit, “Maybe you should offer BYOW (bring your own window)”.
Tandis qu'un autre disait, “Paula’s been well and truly done here. Bravo Ryanair…. Seems Paula booked a direct flight to banterville…”
But others were disappointed by Ryanair’s humourous response to Paula’s complaint.
L'un a dit: “It’s the rudest answer by a custumer assistant I’ve seen in my life. Not everything is about price.”
Et un autre ajouté: “Bit of an attitude here Ryanair – remember customers, however annoying they may be, make your payday possible! Show a bit of respect!”
Paula herself added more explanation to her disappointment, en disant: “It doesn’t mention that when you’re picking a seat of course, since it has no idea what plane you’re gonna be flying on.
“The screenshot Ryanair has attached is clearly from the website; lots of people use the mobile app tho and i’ve never seen that one tell you about windowless…”.
The Sun has contacted Ryanair for comment.
The tiff with Paula isn’t the first time Ryanair has got customers giggling on Twitter.
En mai, the airline took a swing at those who work in crypto-monnaie after its value slumped.
Le tweeter joked private jetsetters would have to become Ryanair passengers as their incomes wobbled.
La légende lue: “Crypto bros yesterday vs. Crypto bros today #welcomeaboard”
Juste le mois dernier, the account also replied to a complaining customer with sarcasm.
The passenger had tweeted: “13 years since i vowed i’d rather walk than get on another Ryanair flight, i find myself here.”
Donc the airline responded: “Your step count must be huge. Welcome back.”
Lottie a dit à ses fans qu'elle était en cure de désintoxication le mois dernier et a partagé la nouvelle sur TikTok
Ryanair’s back-chat to Paula comes less than a month after a man divided opinion by refusing to move from the window seat – despite another passenger paying for it.
He explained his predicament on Reddit, and asked if he was on the wrong.