标签档案: baffled

I was baffled after finding hidden charge on restaurant billbut it’s legal

A DINER was left baffled after being forced to fork out for a mystery hidden charge slapped on their restaurant bill.

The food lover had a bite to eat at The Bavarian Bier Cafe, in Queensland, 澳大利亚, but was left confused by the added cost.

The customer was confused by the added charge on their bill

The customer was confused by the added charge on their bill信用: Reddit

They had ordered a salad, schnitzel, two cheeseburgers and a beer totalling $112.35 (£66.16) – but found a $5.35 (£3.26) industry service charge added on.

Confused, the diner shared a picture of the receipt on Reddit and asked fellow users for some guidance.

他们说: “Can anyone explain what the $5.35 industry service charge is? I have not seen this hidden gem before?”

Some tabled that it might be amandatory tip”, while others suggested it may be a credit card charge.

But others hit out at the restaurant for adding the fee.

一说: “I don’t like to be a t**t and I’m always happy to pay my way plus a tip for good service but if I’m shown a menu with prices and at the end I’m given a hidden extra on the bill then I’m not going to like it.

另一个添加: “Looks like just another way for Bavarian Bier Cafe to rip people off on their overpriced food and drinks.

The food outlet has a number of surcharges listed in a small font at the foot of its menus.

It includes credit card fees being passed to customers, a ten per cent charge for groups of ten, ten per cent fee on Sundays and 15 per cent added on every bank holiday.

Even between Monday and Saturday, diners are given a five per cent service fee.

Venues in Queensland are allowed to add surcharges as long as they are clearly displayed to customers before, according to the state’s fair trading office.

It comes after a bar in Spain sparked outrage after charging customers for each time a waiter visited their tableand even making them pay for using cutlery.

The Imperial Bar in Zamora added the surcharges to Galey Hermoso’s bill without his prior knowledge.

Mr Hermoso told how after finishing his meal, he was not only charged an additional 20 cents (17p) every time the waiter went to his tablebut also an extra Euro (£0.85) for the use of cutlery.

同时, a tourist in Greece was left stunned after being charged nearly €600 (£510) for just two drinks and snacks.

And a holidaymaker has revealed the travel money mistake you should never make – and how to avoid it.