CHRISTMAS holidaymakers were plunged into travel chaos overnight after scores of British Airways flights were delayed because of a “technical issue”.
The airline blamed a third-party planning supplier for the hours-long disruption to planes leaving the USA.
In a statement last night, BA disse: “Our flights due to depart the USA tonight are currently delayed due to a technical issue with our third-party flight planning supplier, which we are urgently investigating.
“We’re sorry for any disruption this will cause to our customers’ planos, our aim is for these flights to depart as quickly as possible.
“This is not a safety issue. We are keeping our customers up to date and providing them with refreshments.”
Some passengers said they were stranded for hours.
Um tweetou: “All fun and games at JFK.
“All British Airways flights grounded due to an error with their flight mapping system and now we have multiple alarms going off in departures.”
Outro escreveu: “Captain of our British Airways flight just said that their flight computers have been down for two hours worldwide and no BA plane can file a flight plan?
“Seems not ideal.”
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While a third said they were stuck for six hours, meaning they missed their connecting flight.
“What will BA do for us?” eles adicionaram.
Footage from departure gates shows crowds of weary travellers waiting for an update, many sitting on the floor.